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Account deletion

How to request deletion of your user account and personal data in the Serviska.eu app, which data we erase and when the request is processed.

Account and personal data deletion

This page describes how you can request the deletion of your user account in the Serviska.eu app (com.nkshub.serviskaapp) and which data will be removed.

How to request account deletion

You can request the deletion of your account and all related data in either of the following ways:

We will process your request and delete the account together with all related data no later than 30 days after verifying your identity.

Which data will be deleted

Once the account is deleted, the following data is permanently removed:

  • your profile (name, e-mail address, sign-in credentials),
  • all your vehicles and their details,
  • service records, refuelling records, expiry dates and other stored entries,
  • uploaded files and photographs (receipts, vehicle photos and similar),
  • app settings, notification preferences and device identifiers.

Data we may retain temporarily

We may retain certain data for the strictly necessary period where the law requires it (for example accounting and tax documents relating to payments made), and solely in order to fulfil those legal obligations. Once the statutory period expires, this data is removed as well.

Details about the processing of personal data can be found in our Privacy Policy.